Press Release
- Date:
- Thursday, December 20, 2001
- Contact:
- David Peikin
- Phone:
- (301) 918-0818
- Email:
- G1@schwartz-pr.com
With Continued Strong Demand for DOC1
Customer Communications Suite, Group 1 Software
Again Expands Latin American Operations
Coupled with Second Office Expansion in a Year, Regional Growth Also Leads to Translation of Product Components into Spanish and Portuguese for Greater Ease-of-Use
Lanham, MD— Group 1 Software (Nasdaq: GSOF), a leading provider of customer relationship management (CRM)-enabling software solutions, today announced the relocation and expansion of its Miami-based Latin American operations headquarters for the company's DOC1 customer communications management suite. The comprehensive DOC1 suite permits the enterprise-wide creation and management of highly personalized customer communications and messaging campaigns for multi-channel delivery. Further supporting its Latin American customers and prospects, Group 1 has translated the DOC1 user interface and help files into both Spanish and Portuguese. Users can quickly get up to speed and realize all the advantages of DOC1 even faster using the local languages.
Group 1's Miami office has rapidly expanded to meet the growing demand for DOC1 in Latin America. The company also has a product support team in Sao Paolo, Brazil. The new Miami office, located in Miami Lakes, Florida, incorporates a training and meeting center designed to accommodate DOC1's Latin American requirements for the next five years. The DOC1 suite has been implemented by over 40 leading Latin American companies in the banking, utilities, and telecommunications industries, including, Alestra (AT&T Mexico), Brazil's Banco Itau, and Bellsouth (in Peru, Ecuador, and Venezuela).
"We are most pleased with the continued very strong demand for our DOC1 product suite in Latin America," said Alan Slater, president of Group 1's DOC1 Division. "Privatization and deregulation in Latin America continue to fuel the need for personalized business correspondence, and we will continue to provide the region's most comprehensive customer communications solutions."
Group 1 Software (Nasdaq: GSOF) is a leading provider of customer relationship management (CRM)-enabling software solutions for data quality, marketing automation, customer communications management and direct marketing applications. Group 1's software systems and services enable 2,500 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as AT&T, Charles Schwab, Entergy, GEICO, L.L. Bean, MCI WorldCom, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com.